Technical specialist (Former Employee) - Perth, western Australia - 1 February 2022 Indeed Featured reviewThe most useful review selected by IndeedGreat place to work at. Was this review helpful? Expert (Former Employee) - San Francisco, CA - 9 March 2022 Retail staffs are badly paid compared to corporate staffs. No commissions, no profit sharing. Most retail staffs are living paycheck to paycheck. Especially those in the Bay Area, the stipends they are paid mostly goes towards rent. Was this review helpful? Customer Service Specialist (Former Employee) - Austin, TX - 8 March 2022 Working at Apple was a great experience. Work never felt like work because I loved what I did and I loved interacting with the public. The store was always electric, although others may say crazy. I'd say electric because the experience was exhilarating. Was this review helpful? Specialist (Former Employee) - New South Wales - 7 March 2022 Liked working at Apple but no work life balance as you had to work most weekends, and didn’t have a set 5 day roster for full time. Was this review helpful? Customer Service Representative (Former Employee) - Lexington, KY - 7 March 2022 An okay job for someone just starting out. Some room for advancement. Not a place you’d like to stick around for too long. Customers can be difficult Was this review helpful? Rate your recent company Share your experience to help others Spécialiste (Former Employee) - Bordeaux (33) - 7 March 2022 Apple a été la première grande entreprise dans laquelle j'ai eu la chance de travailler. C'était une expérience très enrichissante et très agréable, la communication entre les managers et les collaborateurs était très bonne et très organisée, je me suis jamais sentie abandonnée et je savais que je peux demander n'importe quelle question sans jugement. L'equipe, les avantages, l'ambiance du travail Was this review helpful? Technical Specialist (Former Employee) - Cardiff - 5 March 2022 Worked here as a technical specialist for a couple years. The absolute worst work culture I’ve ever been in. It’s like being in school all over again. People are cliquey, management are atrocious and actively encourage and engage in damaging gossip. If you’re seen as an outlier you will be made to feel ostracised. Felt a huge amount of relief upon leaving and only wish I had done so sooner. Was this review helpful? Support Technician (Former Employee) - Guadalajara, Jal. - 5 March 2022 IMPORTANTE Las prestaciones al margen de la ley. Was this review helpful? Apple At Home Advisor (Former Employee) - Work at home - 5 March 2022 Overall the job was generally pleasing. I learned a lot and had a great time helping customers with their apple products. The general downfall is the lack of outside time I had. Minimal opportunity to attend clubs or meetings outside of work for school was the ultimate reason why I left. Was this review helpful? AppleCare At-Home Advisor-College Program (Former Employee) - Remote-Tempe, AZ - 3 March 2022 Fun company to work for and managers love to help you succeed. It can be stressful at times due to large call volume and angry customers but you also talk to a lot of people from all over NA and can have some great conversations. There are many more positives that outweigh the negatives. Was this review helpful? Tier 1 Technical Support (Former Employee) - Remote - 3 March 2022 Mandatory OT during new software rollouts. Up to 3 chats at a time, unable to prioritize a customer when answering ASAP for time limit metrics. Management cared more about customer service than fixing the problem. If you can nicely tell someone that their expensive device is messed up you're golden. Very stressful to be assisting 3 customers with Mac issues, testing can be very in-depth. Was this review helpful? Specialist (Former Employee) - birmingham - 2 March 2022 Managers talk a lot about progression, but the progression is only for people they like regardless of how good you are at your job. Was this review helpful? Product Specialist/Sales (Former Employee) - Las Vegas, NV - 2 March 2022 Worked at Apple retail as a Product Specialist for approximately 5 months, on a seasonal contract. Was this review helpful? Specialist (Former Employee) - Roma, Lazio - 2 March 2022 Dopo un anno di lavoro e due rinnovi, cinque colloqui sostenuti in tutto compreso anche l’ultimo organizzato a un mese dalla scadenza del secondo contratto, l’ultimo giorno di lavoro mi è stato comunicato che non sarei rimasta senza ricevere motivazioni alcune se non “scelte aziendali che non hanno a che fare con te o il tuo contributo in azienda”. Il management è stato sempre sfuggente e poco chiaro e nessuno mi ha mai seguito realmente. Si è sempre costantemente osservati e qualsiasi cosa viene riportata silenziosamente ai piani alti. Non ho trovato alcuna coerenza tra la politica aziendale decantata a parole e quella dei fatti. L’ennesima azienda in cui vai avanti per simpatie e parentele. Una vera e propria delusione. Benefits, stipendio adeguato. No life/work balance, pressione per il raggiungimento degli obiettivi. Was this review helpful? Customer Service Representative (Former Employee) - Remote - 2 March 2022 Pay starts at 16.00. You choose between schedules, a lot of good options. The trainer was amazing then it ends when your dumbed into production with a not so nice TL. They say they don't micromanage but they definitely do to the extreme and I never have done call avoidance or gave them any reason but still rode my back. Then it turned to my internet had to be messed up. My internet was fine and still fine. Just wasn't for me. All I wanted to do was work. Was this review helpful? Seasonal Specialist (Former Employee) - San Diego, CA - 2 March 2022 Pros: Amazing benefits, incredible people, & customer reviews can really make your day. Was this review helpful? Specialist (Former Employee) - Dallas, TX - 2 March 2022 No complaints at all. Took care of their people. Great benefits overall. Management was helpful in all kinds of ways. Environment was comfortable and working as a team was great. Was this review helpful? Business specialist (Current Employee) - Saint-Laurent-du-Var (06) - 1 March 2022 On apprend beaucoup dans cette entreprise, après d’un marché à l’autre c’est différent, le sud ou nord voir centre c’est pas les mêmes managers, interêt, ils vont vibrent les valeurs de la marque différemment. Was this review helpful? Manager (Former Employee) - Remote - 1 March 2022 Apple is the best company to work for in the industry. Was this review helpful? Specialist (Former Employee) - Woodmere, OH - 1 March 2022 I enjoyed the time I spent at Apple as a specialist. My coworkers were amazing people and very supportive. It never felt like we were competing with each other. Management was a different story. The company intentionally hired out of company for leadership and when one of us did get promoted to a leadership position (which was rare) they were transferred to another store. This made management extremely out of touch with us and likely to corporate easier to manipulate to go along with whatever initiative they were trying. Apple looks great on my resume to this day, I had amazing coworkers, The discounts on apple products were pretty cool Out of touch management is what really shot all of the good stuff in the foot. Was this review helpful? Specialist (Former Employee) - Oklahoma City, OK - 1 March 2022 I truly want to work nowhere else after these past four months as a temporary seasonal employee with Apple. The diversity, the inclusion, the feedback, the teamwork, the vision we all strive for was always in sync. I hate that they didn't have enough spots to hire me on. But I will continue to apply until I can become a permanent employee. I do hope to be back at some capacity and continue to develop and find growth in the company. Everyday I walked away knowing I had helped many people in our community no just buy products. But I got to do so much more then that. We brought back hope in a helpless situation. We provided some advice to improve your security and protect your family. We helped you regain those memories you thought you lost, then taught you how to turn them into a masterpiece. I can't wait, to get a call saying we would like to invite you once again to an interview! Managment are Coaches and mentors, not power hungry sicofants Little to no control over your own schedule beside picking up shifts, getting rid of them or scheduling days off doesn't garuntee you as having off. 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