M-commerce is online shopping from a portable device

Mobile commerce is fast becoming consumers’ preferred shopping channel. In 2021, retail m-commerce sales hit $359.32 billion––an increase of 15.2% over 2020. By 2025, retail m-commerce sales should more than double, to reach $728.28 billion, and account for 44.2% of retail ecommerce sales in the US.

Driving this mobile commerce trend is the estimated 292 million people expected to have their own mobile devices by 2024. And it’s predicted that some 187.5 million of them will shop via their smartphone. 

But despite its potential, mobile shopping can be a slow and inconvenient shopping experience. Why? Retailers don’t always know the best practices for making the most out of their mobile sites. 

As more ecommerce businesses tap into using mobile sites, it’s becoming more important to lean into consumer preferences and expectations. So what do mobile shoppers want? A user-friendly, secure, and personalized mobile experience.

Find out how to tap into the leading mobile commerce trends in 2023 and beyond.

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It is hard to imagine life in 2022 without the possibility of online payments. In just a few decades, e-commerce has been actively integrated into our lives, globally changing the way the world thinks about the process of making purchases.

M-commerce is not a replacement for e-commerce, and certainly isn’t a “mini-version” of it. This is a format with unique advantages. Of course, for some, the development of mobile commerce is just the ability to browse catalogs on a portable device. But if you own a business, you should understand what benefits m-commerce brings to your customers as well as yourself.

More than half of consumers prefer mobile online-shopping because it is more efficient and saves time. Even when shopping in a physical store, shoppers use their mobile devices to compare prices and read reviews.

The convenience, comfort, and time saved due to mobile shopping have become an obvious reason for the significant increase in sales made using mobile devices. In 2020, mobile commerce sales were $339 billion.

E-Commerce and M-Commerce: Advantages and Disadvantages

Why did the development of e-commerce become such a revolutionary step in the economy, fundamentally changing the scheme of interaction between the seller and the buyer?

First, it is worth noting that online transactions have captured a massive layer of people around the world, those who couldn’t shop in physical stores for various reasons. 

E-commerce has become an impetus for the development of many small businesses — the technology allows them the opportunity to capture new markets and regions.

Another benefit of e-commerce is the cost savings, as companies don’t have to maintain brick-and-mortar stores.

On the downside, it’s worth noting the reduction in face-to-face interaction with the buyer, the occasional glitches in technology, and the lack of physical testing and verification of goods before purchase.

Mobile commerce has all the above advantages and disadvantages, but we must highlight its more flexible nature compared to e-commerce. An improved user interface and a wide range of payment options are just some of its benefits.

As for the disadvantages, we can include all the limitations associated with using mobile devices instead of a computer: screen size, unstable Internet connection, problems with wireless network security, etc.

M-Commerce vs E-Commerce: Key Differences  

Although the fundamental principles are the same for both the regular and mobile Internet, there are still differences between e-commerce and mobile commerce. Let’s take a closer look at them.

1. Mobility

The traditional definition of e-commerce includes the process of transacting online using computers and laptops. Naturally, this requires customers to find a specific place to shop because even a laptop is not very convenient to use anywhere.

M-commerce allows you to make transactions literally anywhere with just a few taps on your smartphone screen and using mobile payment.

2. Location tracking

The ability to track geolocation when using non-mobile devices is quite limited. But m-commerce apps can track and locate users using GPS technology, Wi-Fi, etc.What business opportunities does having the ability of location tracking provide? You will be able to deliver location-specific content and personalized recommendations and discounts for your customers.

3. Safety

Customer concerns about online security remain one of the top e-commerce concerns. Let’s face it — even today, many people are afraid to enter their credit card numbers on web apps, which is an integral part of any process of buying.

E-commerce already offers features such as two-factor authentication and multi-level authentication, which are also available in m-commerce.

But besides this, m-commerce can also offer its users biometric authentication (through face identification or fingerprints).

4. Individual approach to customers

Mobile apps provide a great opportunity for business owners to engage their users in more regular interaction. We are talking about push notifications. When used wisely, this is a great tool for quickly alerting customers to new offers and getting closer to your audience. Push notifications allow you to keep close contact with the clientele because smartphones are almost always next to their owners.

5. Service quality

Using the capabilities of m-commerce helps create customized offers for the audience, and tools such as chatbots make it much easier for companies to interact with the client. Further integration of AI functions into mobile applications will continue providing more personalized purchases, effective interaction with customers and protection against fraud.

6. Variety of payment options  

With the advent of m-commerce, buyers have a wide choice of payment solutions. 

We are no longer limited with only the ability to pay by card or cash upon receipt. Mobile wallets such as Apple Pay, PayPal, WebMoney, etc., allow you to pay with one click in numerous stores and do not require you to enter card details for each new transaction.

7. Accessibility and convenience

As we have said, the possibilities of m-commerce are expanding due to the use of mobile devices for transactions. The accessibility and convenience of mobile commerce applications obviously leads to ever-widening reach and audience growth.

8. Marketing Opportunities

In addition to push notifications, m-commerce provides many other opportunities for business promotion. For example, exclusive promos and discounts only available through mobile apps, special prices for registered customers, free shipping, etc.

Conclusion 

The transition to mobile is a natural consequence of the expansion of the e-commerce industry. Accessibility, convenience, mobility, and speed of online shopping are attracting an ever-larger audience of buyers. If you want to keep up with the times and take your business to the next level, creating a mobile app is a significant step in the right direction, and Intexsoft specialists will help you along the way. Contact us for a free consultation!

What is a computer connected to the Internet that asks for data?

Option(B) The client are those computers on the internet through which a user generates a request or ask for particular information from the server and in return, the server computer serves the request. Thus this is the correct option.

What media is continuously fed to your browser?

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Which of these is not considered to be a social networking site?

Among the options, only Epic is NOT a social networking site.

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RSS (most commonly expanded as Really Simple Syndication) is a family of web feed formats used to publish frequently updated works—such as blog entries, news headlines, audio, and video—in a standardized format.