Why is it important to collaborate with other health professionals?

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Spend less time chasing people to collaborate

Spend more time caring for more patients

With Hucu.ai, coordinated professionals deliver better patient outcomes and the highest quality of care.

When team members from different disciplines bring their perspectives together, its easier to form a comprehensive view of patient care.

With each medical professional holding a piece of the puzzle, improved interprofessional collaboration brings all such pieces together, driving a better understanding of the patients’ needs.

Interprofessional Care Coordination and Quality of Care

At Hucu.ai, we believe that interprofessional collaboration among healthcare workers from different disciplines and specialties is absolutely critical to providing top-quality care.

With Hucu.ai, healthcare providers working together have visibility to patients across settings and through transitions, therefore maximizing continuity of care.

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WE BELIEVE

That streamlined and real-time communication among various healthcare professionals coordinating care for the same patient at the center, can make interprofessional collaboration more efficient and transform the way care is delivered across the care continuum – better, faster, cheaper.

Hucu.ai Delivers Benefits of Interprofessional Collaboration in Healthcare

DELIVER BETTER PATIENT OUTCOMES

• Scale Value-Based Care Programs with patient-centered real-time risk stratification
• Decrease Miscommunication and Medical Errors with accountability for communication and timely responses
• Reduce Unnecessary Hospitalizations by getting the right professional involved through Robotic Process Automation (RPA)
• Access Treatment Options Faster by enabling timely Q&A from experts
• Reduce ER Visits by involving the right clinician at the right time automatically for proactive care decisions

IMPROVE PATIENT, FAMILY, AND CARE TEAM SATISFACTION

• Reduce Overload from 1-1 Calls, Emails, Texts, and Faxes by simplifying and organizing all communication in one place
• Improve Accessibility and Responsiveness of Partners with real-time messaging, document sharing, and issues identification
• Improve Job Satisfaction by improving supportive communication to combat burnout with teamwork
• Reduce Patients/Family Members Anxiety by leveraging Hucu.ai’s completely separate patient/family messaging mode and getting everyone on the same page quickly
• Promote Team Culture with one simple and scalable messaging platform

SIMPLIFY AND STREAMLINE TRANSITIONS ACROSS THE CARE CONTINUUM

• Manage Valued Networks Proactively by bringing partners together and coordinating patient-centered care with everyone involved, thus ensuring timely and appropriate transitions
• Reduce Surprises by making all involved parties aware of real-time developments
• Establish Tighter Connections with Hospitals by allowing discharge nurses and social workers to plan, schedule, transition, and share relevant documents with Post Acute care organizations
• Increase Efficiency by reducing time spent chasing information and increasing time spent with patients

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Real-time Acuity Scoring

Standardize separate assessment scores allowing agencies to better manage intensive caseload

Engagement Tracking

Visibility. Recognition.
Appreciation.

Improved Interprofessional Collaboration

Professional boundaries.
Notifications that work for busy clinicians.

Our focus has really been on the quality of care vs the quantity of care…We use Hucu as our go-to communication tool…our clinicians are able to interact in real-time on specific patient-related clinical issues and share information on a patient knowing that there is that HIPAA protection as well…How often do you see an opportunity where you can get 50 sets of eyes on a patient instantaneously? It’s next-level stuff we’re talking about.

Tim M. – CEO

Before we found Hucu, we used 2 different systems: an internal and external system…and it really became unmanageable at some point. We looked everywhere for a different solution and after a lot, months, of research decided that Hucu was the best choice for our organization. It allows us to have that internal and external communication in one place.

Karen P. – Owner

Importance and Benefits of Collaboration in Healthcare

Let’s explore these questions and find out how Hucu.ai can become the much-needed bridge in the gap of healthcare communication. Hucu.ai is a HIPAA compliant free text messaging application that makes communication and collaboration between healthcare professionals, patients, and families seamless.

What Is Interprofessional Collaboration in Healthcare?

The Robert Wood Johnson Foundation talks about the inherent power struggles and necessary culture changes in its definition of interprofessional collaboration in healthcare:

“Effective interprofessional collaboration promotes the active participation of each discipline in patient care, where all disciplines are working together and fully engaging patients and those who support them, and leadership on the team adapts based on patient needs … It fosters respect for the disciplinary contributions of all professionals.”

Interprofessional collaboration in healthcare is not a new concept. Back in 1972, the Institute of Medicine called for team-based patient care as a way to improve patient outcomes and safety. The idea became a trending topic in 2009 and since then, the World Health Organization has stressed the need for interprofessional education as a way to improve the quality of care for patients and global health populations.

What Are The Benefits of Interprofessional Collaboration in Healthcare and Why Should It be a Priority for Organizations?

1. Improved Patient Care and Outcomes

For critical cases, a lot of doctors from different specialities come together to share their valuable insights about the patient. All of them will notice different symptoms and consider various possibilities. Together, they can have a more comprehensive understanding of the patient’s condition. However, these people are rarely in the same room. And they do not have a way to communicate in real-time.

To bridge that communication gap, the hospital needs to have a hospital communication technology like Hucu.ai in place. Hucu.ai allows the care teams to communicate and collaborate seamlessly and securely on the go or at the point of care through text and even video. Healthcare professionals can collaborate about a specific patient in a channel in which only relevant staff members can be ‘invited to join in’. Care teams can share their observations at each round and update the whole channel so that the next doctor can have those perspectives in mind when checking out the patient. It will improve the quality of care immensely.

Reduce Medical Errors and Save Hospital Costs Through Better Communication Via Hucu

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2. Reduced Medical Errors

The gap in communication in healthcare can lead to misdiagnosis, delayed medication – all of which are costly consequences. . According to Johns Hopkins, medical errors are the third leading cause of death in the U.S and such errors can cause 250,000 deaths each year.

EHR notes help but clinical communication is more important. This means having a group discussion in which all staff members give information for the nurses to treat their patients properly. Studies have shown that interprofessional collaboration in healthcare can help reduce preventable adverse drug reactions and decrease death rates.

Hucu.ai is a single platform for interprofessional collaboration so that healthcare professionals can keep each other updated with patient developments so that chances of errors can be reduced. When a nurse can contact the primary doctor any time in an emergency on Hucu.ai, she is more likely to not make a decision on her own that could be risky for the patient.

3. Faster Treatment

Much of healthcare can include a lot of waiting, for example, patients waiting for physicians who in turn are waiting for their colleagues to get back to them with their advice and consultations. When such communication delays take place, valuable time is lost and a patient’s condition can worsen.

Again, Hucu.ai can bridge these interprofessional collaboration gaps with its communication technology and specific features. Hucu.ai can keep care team members connected so that they can reach out to the physician who has not entered notes into the EHR. Hucu.ai can allow healthcare professionals to tag urgent messages and notifications which means that care team members can receive a text as soon as lab results are in.

4. Improved Staff Relationships

Every health profession has its own culture and philosophy. When organizations add power structures, some members are able to speak more than others. That is not favorable to the patient or for the staff morale.

Interprofessional collaboration evens this out for everyone and acknowledges that everyone is playing a vital role on the care team. The sense of community can boost staff retention and recruitment. Hucu.ai has an exclusive feature to highlight star performers and to recognize a team members’ effort through “Hucu Honor Points”. This helps highlight hard-working staff members and create transparency in their recognition.

Increase Care Team Morale and Retention Through Hucu Honor Points

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Supporting Interprofessional Collaboration in Healthcare With a Mobile Solution

Employees in most industries are connected to each other through communication platforms. All they need is a smartphone. However, healthcare workers don’t have this experience at their work. This is because their employers have not invested in a HIPAA compliant communication platform which makes them rely on outdated technology like landlines, pagers, and fax machines. Hucu.ai is a FREE HIPAA Compliant text messaging application that hospitals can use to solve communication problems.

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