Which of the following are administrative duties that may be performed by a medical assistant quizlet?

Medical assistants work alongside physicians, mainly in outpatient or ambulatory care facilities, such as medical offices and clinics.

In Demand  |  Medical assisting is one of the nation's careers growing much faster than average for all occupations, according to the United States Bureau of Labor Statistics, attributing job growth to the following:

• Predicted surge in the number of physicians' offices and outpatient care facilities
• Technological advancements
• Growing number of elderly Americans who need medical treatment

Job Responsibilities  |  Medical assistants are cross-trained to perform administrative and clinical duties, as evidenced by the Occupational Analysis of Medical Assistants.

Here is a quick overview (duties vary from ​medical practice to medical practice depending on location, size, specialty, and state law):

Clinical Duties (may include, but not limited to):

• Taking medical histories
• Explaining treatment procedures to patients
• Preparing patients for examinations
• Assisting the physician during examinations
• Collecting and preparing laboratory specimens
• Performing basic laboratory tests
• Instructing patients about medication and special diets
• Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)
• Transmitting prescription refills as directed
• Phlebotomy
• Taking electrocardiograms
• Wound care and changing dressings

Administrative Duties (may include, but not limited to):

• Using computer applications
• Answering telephones
• Welcoming patients
• Updating and filing patient medical records
• Coding and filling out insurance forms
• Scheduling appointments
• Arranging for hospital admissions and laboratory services
• Handling correspondence, billing, and bookkeeping

Patient Liaison  |  Medical assistants are instrumental in helping patients feel at ease in the physician’s office and often explain the physician's instructions.

PCMH Team Member  |  Medical assistants are essential members of the ​patient-​centered ​medical ​home team. According to a survey by the Healthcare Intelligence Network, medical assistants ranked as one of the top five professionals necessary to the PCMH team.

CMA (AAMA)® Certification  |  Many employers of allied health personnel prefer, or even insist, that their medical assistants are CMA (AAMA) certified.

The American Association of Medical Assistants (AAMA) offers certification to graduates of medical assisting programs accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).

Process mail, make copies, schedule appointments, prepare correspondence, handle telephone - patient triage calls, complete insurance forms, handle accounting/billing information, and greet patients and bring them into examination rooms.

Obtain initial patient intake information, prepare educational information for patients, medical file maintenance, ordering supplies, calling in prescriptions, arrange medical examining room instruments and equipment, purchase and maintain suppies and equipment, and keep waiting and examining rooms neat and clean.

Take medical histories, take vital signs, assist doctor with medical procedures, examining treatment procedures for patients, examining treatment procedures, and preparing patients for and assiting examination.

Collect and prepare laboratory specimens and sometimes perform basic laboratory tests, dispose of contaminated supplies, sterilize medical instruments, instruct patients about medications and special diets and prepare and administer medications, drug refills, telephoning prescriptions to a pharmacy, drawing blood, preparing patients for x-rays, take electocardiograms, remove sutures, and changing dressings.

Accurate, adaptable, flexible, conservative, courteous, dependable, empathetic, punctual, reliable, show focus for job at hand, pleasant personality, voice, friendly attitude, genuine liking and respect for people, genuine desire to help people, professional attitude, dress, and demeanor, independent problem solver, team player.

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