ducted in mines,26,27 factories,28,29 offices,30 construction sites,31,32 and other work settings.33,34 In fact, field studies such as these provided the situated, contextual insights that enabled sociologists to elaborate on theories of bureaucratic organizing as well as the grounding for large-scale survey research on the nature of work and work life throughout the remainder of the century. Ethnographic research continues to provide grounded understandings of the changing nature of work in the 21st century. Examples include studies of finite element analysis and other mathematical simulation tools in automobile engineering,35 the work and careers of financial analysts on Wall Street,36 the work of technicians in a variety of settings,37,38 and the work of personal service workers39 and contract workers.40,41 These and other ethnographies offer considerable fodder for developing a more macro-oriented understanding of the variety of trends characteristic of changes in the nature of work and the structure of the workforce. Moreover, data from field studies and related methods are likely to raise questions that will fruitfully guide more macro-level research. Show
When carefully coupled, mixed-methods research can help to address ___________________ 26 E.L. Trist and K.W. Bamforth, 1951, Some social psychological consequences of the Longwall method of coal getting, Human Relations 4(1):3-38. 27 A.W. Gouldner, 1954, Industrial Bureaucracy, Free Press, New York. 28 C.R. Walker and W.H. Guest, 1952, The Man on the Assembly Line, Harvard University Press, Cambridge, Mass. 29 F.C. Mann and R.C. Hoffman, 1960, Automation and the Worker, Henry Holt and Company, New York. 30 P.M. Blau, 1955, The Dynamics of Bureaucracy, Chicago University Press, Chicago, Ill. 31 R. Dubin, 1956, Industrial workers’ worlds: A study of the ‘central life interests’ of industrial workers, Social Problems 3(3):131-142. 32 J. Haas, 1977, Learning real feelings: A study of high steel ironworkers’ reactions to fear and danger, Sociology of Work and Occupations 4(4):147-170. 33 R.L. Gold, 1964, In the basement: The apartment building janitor, pp. 1-49 in The Human Shape of Work: Studies in the Sociology of Occupations (P.L. Berger, ed.), Macmillan, New York. 34 L. Braude, 1975, Work and Workers: A Sociological Analysis, Praeger Publishers, New York. 35 D.E. Bailey, P.M. Leonardi, and S.R. Barley, 2012, The lure of the virtual, Organization Science 23(5):1485-1504. 36 K. Ho, 2009, Liquidated: An Ethnography of Wall Street, Duke University Press, Durham, N.C. 37 S.R. Barley, 1996, Technicians in the workplace: Ethnographic evidence for bringing work into organization studies, Administrative Science Quarterly 41(3):404-441. 38 S.E. Zabusky and S.R. Barley, 1996, Redefining success: Ethnographic observations on the careers of technicians, in Broken Ladders (P. Osterman, ed.), Cambridge University Press, Cambridge, Mass. 39 A.R. Hochschild, 1983, The Managed Heart: Commercialization of Human Feeling, University of California Press, Berkeley, Calif. 40 S.R. Barley and G. Kunda, 2004, Gurus, Hired Guns and Warm Bodies: Itinerant Experts in a Knowledge Economy, Princeton University Press, Princeton, N.J. 41 V. Smith, 2001, Crossing the Great Divide: Worker Risk and Opportunity in the New Economy, Cornell University Press, Ithaca, N.Y. We’ve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Nội dung chính Show
You can read the details below. By accepting, you agree to the updated privacy policy. Thank you! View updated privacy policy We've encountered a problem, please try again. Quality Glossary Definition: Survey Variations: questionnaire, e-survey, telephone interview, face-to-face interview, focus group Survey is defined as the act of examining a process or questioning a selected sample of individuals to obtain data about a service, product, or process. Data collection surveys collect information from a targeted group of people about their opinions, behavior, or knowledge. Common types of example surveys are written questionnaires, face-to-face or telephone interviews, focus groups, and electronic (e-mail or website) surveys. Surveys are a valuable data collection and analysis tool that are commonly used with key stakeholders, especially customers and employees, to discover needs or assess satisfaction.
When to Use Surveys to Collect DataIt is helpful to use surveys when:
How to Administer a Survey
Survey Considerations
Survey ExamplePearl River School District, recipient of the Malcolm Baldrige National Quality Award, surveys students, parents, and staff annually using a questionnaire developed and administered by a national research firm. This ensures statistically correct methods, allows them to watch changes over time, and enables comparison with other districts. The surveys show areas of satisfaction and dissatisfaction, but not reasons. To find causes, they must dig deeper. Recently, the annual survey showed that the high school students ranked the cafeteria service low. This was hardly surprising, since the research firm’s database showed that almost all high school students rate their cafeterias low. However, Pearl River wanted to improve this rating. A committee of student leaders and cafeteria staff prepared a second survey to get more information. Figure 1 below shows a condensed version of their survey. Demographic information was requested at the top. A short paragraph stated the reason for the survey, some additional information respondents needed to know, and who was eligible to complete the survey. The survey was designed to be filled out quickly with check marks in appropriate boxes. A few open-ended questions were placed at the end. Data from the survey, supplemented with sales data, was analyzed and used to plan menu changes.  Figure 1: Data Collection Survey Example Adapted from The Quality Toolbox, ASQ Quality Press. Which of the following is the traditional method in getting the needed data and information?Collection through Enumerators. In this method, trained enumerators collected the information. They assist the informants in making the entries in the schedules or questionnaires correctly. If the enumerator is well trained, experienced, and discreet, then you can get the most reliable information through this method. What do you call on the information gathered from the respondents?Survey data is defined as the resultant data that is collected from a sample of respondents that took a survey. This data is comprehensive information gathered from a target audience about a specific topic to conduct research. There are many methods used for survey data collection and statistical analysis. What are the methods of data collection?7 Data Collection Methods Used in Business Analytics. Surveys. Surveys are physical or digital questionnaires that gather both qualitative and quantitative data from subjects. ... . What are the three methods through which data is provided to a program?Technically, there are three types of data based on their source and availability: primary, secondary and mosaic.
Which the following methods can easily get data?Here are the top six data collection methods:. Interviews.. Questionnaires and surveys.. Observations.. Documents and records.. Focus groups.. Oral histories.. What are the ways to present the data gathered in your study?Data can be presented in running text, in framed boxes, in lists, in tables or in figures, with each of these having a marked effect not only on how readers perceive and understand the research results, but also on how authors analyse and interpret those results in the first place.
Which of the following is a data gathering method?The main techniques for gathering data are observation, interviews, questionnaires, schedules, and surveys.
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