NOTICE TO TEXAS CONSUMERS:
COMPLAINTS REGARDING THE
SERVICING OF YOUR MORTGAGE
SHOULD BE SENT TO: THE
DEPARTMENT OF SAVINGS AND
MORTGAGE LENDING, 2601 N Lamar,
Suite 201 Austin, TX 78705. A TOLL-FREE
CONSUMER HOTLINE IS AVAILABLE AT
1-877-276-5550
NMLSConsumerAccess.org
NMLS#12007
The state of Texas has three agencies:
Texas Department of Savings and Mortgage Lending
Texas SML supervises the following:
- Mortgage Banker Registration
- Mortgage Company License
- Financial Services Company Registration
- Credit Union Subsidiary Organization License
- Auxiliary Mortgage Loan Activity Company License
- Independent Contractor Processor/Underwriter Company License
- Mortgage Banker Branch Registration
- Mortgage Company Branch License
- Credit Union Subsidiary Organization Branch License
- Mortgage Loan Originator License
Texas
Office of Consumer Credit Commissioner
Texas OCCC supervises the following:
- Property Tax Lender License
- Property Tax Lender Branch License
- Mortgage Loan Originator License
Texas Department of Banking
Texas DOB supervises the following:
- Money Transmission License
Recent News
Upcoming Events
What We Do
The Department of Savings and Mortgage Lending is an agency of the State of Texas and is subject to the oversight and under the jurisdiction of the Finance Commission of Texas. The Department has two key areas of regulatory responsibility: the chartering, regulation and supervision of the state’s thrift industry; and the licensing/registration and regulation of the state’s mortgage industry. These two areas of responsibility cover the vast majority of residential mortgage lending in Texas.
0
State Agency Established in Texas
$ 0 B+
Combined Assets Regulated in State Chartered Savings Banks
0 k+
Residential Mortgage Loan Originators Regulated in Texas
0 +
Mortgage Related Entities Regulated throughout Texas
Who We Are
The Department of Savings and Mortgage Lending is an agency of the State of Texas and is subject to the oversight and under the jurisdiction of the Finance Commission of Texas.
The Department has two key areas of regulatory responsibility: the chartering, regulation and supervision of the state’s thrift industry; and the licensing/registration and regulation of the state’s mortgage industry. These two areas of responsibility cover the vast majority of residential mortgage lending in Texas.
As of July 2022 we:
- Regulate State Chartered Savings Banks with combined assets of over $465 billion.
- Regulate over 50,000 Residential Mortgage Loan Originators throughout Texas.
- Regulate over 3,400 Mortgage Related Entities.
- Investigate and resolve consumer complaints, related to mortgage origination.
0
State Agency Established in Texas
$ 0 B+
Combined Assets Regulated in State Chartered Savings Banks
0 k+
Residential Mortgage Loan Originators Regulated in Texas
0 +
Mortgage Related Entities Regulated throughout Texas
Agency Philosophy
The Department of Savings and Mortgage Lending is fundamentally committed to the comprehensive regulation of the state’s savings institutions, residential mortgage loan originators, mortgage companies, and mortgage bankers to protect the financial interests of depositors, creditors and borrowers. The Department will act in accordance with the highest standards of ethics and integrity, and will at all times remain accessible and responsive to the public, the industry, other government agencies, and public officials. The Department will strive to recruit and retain qualified professional staff who share its philosophy and are highly motivated to carry out its mission.
The Department strives to realize this philosophy in achieving its mission by applying the following attitudes and characteristics in the performance of its duties and responsibilities, and in all of its dealings:
- Quality
- Equal Opportunity
- Flexibility
- Openness
- Fairness
- Ethical Conduct
- Professionalism
- Responsiveness
The Department will aggressively enforce the state’s statutes, rules and regulations to promote public confidence, protect consumers, and provide a healthy mortgage lending environment to meet the credit needs of Texans and maintain a safe and sound thrift system.
Who is the head of the Texas Department of Savings and Mortgage Lending?
Office | Office Holder | Phone / Fax |
Commissioner | Hector Retta | (512) 475-1352 / (512) 475-1505 |
Executive Assistant to the Commissioner | Position Vacant | (512) 475-1350 |
General Counsel | Ernest C. Garcia | (512) 475-0787 |
Director of Mortgage Regulation | William Purce | (512) 936-6022 |