Hi all, thanks so much for your help. I'm not experiencing the issue any more but the file size was 13.5MB. Thank you. Show
Community Beginner , Apr 02, 2023 Apr 02, 2023 I think I solved this issue where an AI file does not open or states its corrupt. Find you AI file in explorer, then right click to VIEW VERSION HISTORY, pick a previous version. VOila SAVE AS. And Saved whew!!! 2023 runs fine on my Win at work and Mac at home. What version of OS & Illustrator are you using? Make sure they are compatible with each other. Illustrator system requirements | earlier releases OOBE RESET WIN Quit the Creative Cloud desktop app (100% you must do this) C:\Users\<user folder>\AppData\Local\Adobe\OOBEThe AppData folder is hidden in Windows by default. See Show hidden files, folders, filename extensions | Windows for instructions to access it. Delete all the files within the OOBE folder, but do not delete the folder itself.Restart the computer and launch the Creative Cloud desktop app again. We heard you! We've been working hard at fixing the issues you reported to us. Here's a list of issues we fixed in the latest release of Illustrator.
Got feedback? Visit our feedback portal. Interested in knowing about the new features, visit New features summary. Illustrator 2024 (version 28.5)Illustrator 2024 (version 28.4.1)Illustrator 2024 (version 28.3)Illustrator 2024 (version 28.2)Illustrator 2023 (version 28.1)Illustrator 2023 (version 28.0)Illustrator 2023 (version 27.9)Illustrator 2023 (version 27.8.1)Illustrator 2023 (version 27.7)Illustrator 2023 (version 27.6.1)Illustrator 2023 (version 27.5)Illustrator 2023 (version 27.4)Illustrator 2023 (version 27.3)Illustrator 2023 (version 27.2)This release includes stability fixes. Illustrator 2023 (version 27.1.1)This release includes stability fixes. Illustrator 2023 (version 27.1)Illustrator 2023 (version 27.0.1)Illustrator 2023 (version 27.0)Illustrator 2022 (version 26.5)Illustrator 2022 (version 26.4.1)Illustrator 2022 (version 26.3.1)Illustrator 2022 (version 26.2.1)Illustrator 2022 (version 26.1)Illustrator 2022 (version 26.0.3)This release includes stability fixes. Illustrator 2022 (version 26.0.2)Illustrator 2022 (version 26.0.1)Illustrator 2022 (version 26.0)Illustrator 2021 (version 25.4.1)Illustrator 2021 (version 25.3.1)Illustrator 2021 (version 25.2.3)Illustrator 2021 (version 25.2.1)This release includes stability fixes. Illustrator 2021 (version 25.2)Illustrator 2021 (version 25.1)Illustrator 2021 (version 25.0.1)
Illustrator 2021 (version 25.0)Previous releases
This release provides you an improved product stability and performance, with the fix of 25+ customer-reported stability issues and enhanced document recovery processes. |