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Terms in this set (62)A(n) _______ value is a personal conviction about desired modes of conduct or ways of behaving. instrumental A(n) ______ value is a personal conviction about lifelong goals or objectives. terminal One managerial implication of the justice model is that managers should base their decisions on: whatever promotes a fair distribution of outcomes Which of the following employees exhibits organizational citizenship behavior? Kelly: a hardworking employee who is willing to work overtime for her company if a project necessitates it. Oceania Unltd. Inc. is a tourism agency that offers special holiday packages in the Pacific region. Every year, as an incentive, the most efficient and effective manager in the network gets an all-expenses-paid trip to one of the Islands. Which of the following managers is most likely to meet these requirements? Karen, who chooses the right goals to pursue, and makes clever use of resources to achieve them. What is true about a norm? they are unwritten codes of conduct considered important by most members of a group. In recent years, Jack Sprouts' business has declined due to a weak focus on quality. Holding managers responsible for the declining sales, the CEO decided to lay off those who lacked effectiveness and were inefficient. Who among the following did he lay off? Kerry, who spends lavishly on resources and is averse to taking responsibilities. Which of the following approaches to how to be socially responsible is characterized by low levels of socially responsible behavior? obstructionist People with an external locus of control _________ believe that outside forces are responsible for what happens to and around them. Which of the following is an instrumental value? responsibility Dianna has noticed that there has been an error in her weekly pay stub and the company has unknowingly paid her too much. This example illustrates a(n) _______. ethical dilemma _______ are intense and relatively short-lived feelings. emotions. Which of the following is true of value systems? they are the terminal and instrumental values that are guiding principles in an individual's life. Which of the following statements demonstrates that Amanda, the general manager of Waterworks Ltd., has high emotional intelligence? she is able to interpret the moods of her employees with no difficulty. Bob gave a talk to his employees about standards that govern how members of their profession should conduct themselves. He was talking about ______ occupational ethics Which of the following is a terminal value? freedom The ______ rule is that an ethical decision is one that distributes rewards and harms in a fair way. justice George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _______. emotional intelligence A company that expects its managers to behave ethically to the degree that they stay within the law is acting with a(n) _______ approach. defensive ________ helps managers maintain their enthusiasm and confidence and energize subordinates to help the organization attain its goals. Emotional Intelligence Sandra is extremely ambitious and insists on working on important projects by herself. According to McClelland, she has a high need for ________. achievement Larry lost his license to practice law. In al likelihood, Larry probably violated his _________. occupational ethics According to McClellan, the extent to which a person is concerned with being liked and having others get along well with one another is called ______. the need for affiliation People with an internal locus of control _______. believe that they are responsible for their own fate. Which of the following is true of managers who are low on extraversion? they view the world and their life with little optimism. Kenneth is very particular about establishing and maintaining good interpersonal relations with employees. he also has high standards for personal excellence and works hard to accomplish goals. According to McClellans, this indicates that _________. high need for affiliation and high need for achievement. Under the practical rule, a manager would not be reluctant to communicate a decision to people outside the company when: a typical person would consider the decision acceptable. ________ is an example of an instrumental value. Prosperity When Bob was calculating the yearly bonuses for his employees, he paid particular attention to the individual employee scores to ensure that they were based on performance and not favoritism. Which ethical rule was Bob following? Justice Why can hiring people through the attraction-selection-attrition (ASA) framework be disadvantageous? like-mindedness prevents the emergence of a dominant personality profile. The model developed to explain the role that founders' personal characteristics play in determining organizational culture is known as the ______ framework. attraction-selection-attrition Donna is an efficient manager who is on good terms with her employees. She is known for taking risks and being innovative in her planning and decision making. Which of the following statements is true about her. she is high on openness to experience Glenn is an effective and efficient manager. However, he tends to be pessimistic and avoids social interactions. This implies that Glenn is low on _______. extraversion Emily is seldom in a bad mood and is always optimistic about herself and others. It can be said that Emily is low on ______. negative affectivity The idea that the pursuit of self-interest with no consideration for societal interests leads to disaster is called the ______. "tragedy of commons" The moral principles and beliefs about what is the right or appropriate way to behave are known as _______. ethics Plans that are developed to handle nonprogrammed decision making in unusual or one-of-a-kind situations are called _______. single use plans Divisional managers' decisions pertaining to divisions' long-term goals, overall strategy, and structure is called an organization's ________plan.
business -level A written set of instructions which describes the series of actions that a manager should take in a specific situation is known as a: standard operating procedure In large organizations, the functional level of management is also known as the _______ of management. divisional level Policies, rules, and standard operating procedures are all types of _______ plans. standing Decisions that are based on rules and guidelines are known as programmed decisions Barbara hires an additional teacher whenever the student enrollment in a grade goes beyond 35. This can be classified as a(n) _________ decision. programmed When paper supplies reaches a minimum level, Ethan makes a call to the supplier to order more paper. What type of decision does this represent? Programmed decision Programmed decision making is a(n) __________ process. routine Nonroutine decisions made in response to novel situations in business are known as: nonprogrammer decisions Based on guidelines established by the accounting manager, makes payments to vendors in order to maximize discounts. What type of decision does this represent? Programmed Eileen has to pick a textbook for an upcoming course. She has just enough time to review a few books, but not all. She settles for one of the books, even though the best book might be one that she has not yet reviewed. What is this process called? Satisfying Scott finds information that counters the claims of the production team. However, he decides to ignore the new found evidence in support of the team's decision. He is being adversely influenced by: Groupthink The SUV division of a major company decides to release a new model a month ahead of its stated release and notifies all the departments associated with the division. The departmental managers must alter their ______ to accommodate the earlier release date. functional-level plan Which of the following would be considered a programmed decision? hiring additional staff Which of the following statements about simultaneously pursuing both a low-cost strategy and a differentiation strategy is true? Extremely well manages companies may be able to keep low costs and differentiate their products. A company that releases a product to the general public with the intention of keeping prices high may see quick competition from other products made from different compounds that perform the same. According to the five forces model, this type of threat is called _____. the threat of substitute products Which of the following will most likely be an opportunity according to an organization's SWOT analysis? the company can probably take over one of its bankrupt competitors Which of the following is a guideline to promoting individual creativity in an organization? top managers should visibly reward employees who come up with creative ideas. Which of the following is a source of bias that can adversely affect the way managers make decisions? escalating commitment Which of the following is an accurate description of satisficing? generating alternatives to solve problems and taking advantage of opportunities by abandoning existing mindsets. Which of the following is a reason why managers fail to generate creative solutions? they find it difficult to view problems from a fresh perspective. According to the administrative model of decision making, why wouldn't managers be able to arrive at the optimum decision even if they had unlimited ability to evaluate information? Managers would not have complete information Which of the following is an assumption made by the classical model? managers have access to all the information they need. When using the rational model of decision making, the first step is identifying the problem, then thinking of alternate solutions, and then evaluating the alternatives and selecting a solution. The fourth step is _____. implement and evaluate the training program chosen The idea that proposes that the ability of decision makers to be rational is limited by numerous constraints, such as complexity, time, cognitive capacity, values, skills, habits, and unconscious reflexes, is known as bounded rationality. Sets with similar termsMGMT 3340 - Chen252 terms tanner_fougerousse MAN 2021 TEST #260 terms Jenn20078 BMGT Exam 1 Review(Ch. 3,5,6,7)100 terms richo05 Mang 201 Chapter 616 terms rbencomo22 Other sets by this creatorLean Six Sigma Black Belt: Control (IASSC BOK)45 terms Kaci_Pecht Lean Six Sigma Black Belt: Improve (IASSC BOK)44 terms Kaci_Pecht Lean Six Sigma Black Belt: Analyze (IASSC BOK)89 terms Kaci_Pecht Lean Six Sigma Black Belt: Define (IASSC BOK)62 terms Kaci_Pecht Recommended textbook solutions
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Is an example of an instrumental value quizlet?instrumental value- Is a value that gets us something else, good for the sake of something else. - An example may be automobile, money or computers.
What are the 5 instrumental values?Rokeach made a list of the key instrumental values, which included being ambitious, broadminded, capable, cheerful, courageous, helpful and forgiving.
What is an instrumental value in ethics?In moral philosophy, instrumental and intrinsic value are the distinction between what is a means to an end and what is as an end in itself. Things are deemed to have instrumental value if they help one achieve a particular end; intrinsic values, by contrast, are understood to be desirable in and of themselves.
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