How might consumerism be at odds with the growing concern for business ethics? explain.

Abstract

Despite their ethical intentions, ethically minded consumers rarely purchase ethical products (Auger and Devinney: 2007, Journal of Business Ethics 76, 361-383). This intentions-behaviour gap is important to researchers and industry, yet poorly understood (Belk et al.: 2005, Consumption, Markets and Culture 8(3), 275-289). In order to push the understanding of ethical consumption forward, we draw on what is known about the intention— behaviour gap from the social psychology and consumer behaviour literatures and apply these insights to ethical consumerism. We bring together three separate insights — implementation intentions (Gollwitzer: 1999, American Psychologist 54(7), 493-503), actual behavioural control (ABC) (Ajzen and Madden: 1986, Journal of Experimental Social Psychology 22, 453-474; Sheeran et al.: 2003, Journal of Social Psychology, 42, 393-410) and situational context (SC) (Belk: 1975, Journal of Consumer Research 2, 157— 164) — to construct an integrated, holistic conceptual model of the intention— behaviour gap of ethically minded consumers. This holistic conceptual model addresses significant limitations within the ethical consumerism literature, and moves the understanding of ethical consumer behaviour forward. Further, the operationalisation of this model offers insight and strategic direction for marketing managers attempting to bridge the intention-behaviour gap of the ethically minded consumer.

Journal Information

The Journal of Business Ethics publishes original articles from a wide variety of methodological and disciplinary perspectives concerning ethical issues related to business. Since its initiation in 1980, the editors have encouraged the broadest possible scope. The term 'business' is understood in a wide sense to include all systems involved in the exchange of goods and services, while 'ethics' is circumscribed as all human action aimed at securing a good life. Systems of production, consumption, marketing, advertising, social and economic accounting, labour relations, public relations and organisational behaviour are analysed from a moral viewpoint. The style and level of dialogue involve all who are interested in business ethics – the business community, universities, government agencies and consumer groups. Speculative philosophy as well as reports of empirical research are welcomed. In order to promote a dialogue between the various interested groups as much as possible, papers are presented in a style relatively free of specialist jargon.

Publisher Information

Springer is one of the leading international scientific publishing companies, publishing over 1,200 journals and more than 3,000 new books annually, covering a wide range of subjects including biomedicine and the life sciences, clinical medicine, physics, engineering, mathematics, computer sciences, and economics.

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Ethical consumerism is all about choosing goods that are ethically sourced, ethically made and ethically distributed. When enough consumers shop in an ethically conscious way, it can cause companies to take notice and address their supply chain practices. These changes can in turn help parents around the world earn a living wage and reduce the likelihood that their children end up in dirty, dangerous and degrading jobs.

Sadly, many children and families will continue to depend on the money they earn from exploitative work. Addressing the child labour problem isn’t as simple as removing a child from a hazardous job. It involves a complete paradigm shift: farmers, workers, consumers, businesses, governments and NGOs working together to ensure that the children who must work, only do so in safe and supervised environments.

Add value with your values

More and more, Canadians are stopping to think about what we’re buying – or whether we should buy it at all. People are looking beyond price to seek products that reflect their values: mindfulness, healthiness, environmental impact and the well-being of the children and adults involved in making the products.

It isn’t easy to be a conscious consumer, especially when so many companies aren’t open or honest about their supply chain practices. Even so, we can all take small steps toward leaving a lighter shopping footprint. Here are a few ways to get started.

1. Think before you buy.

You’ve heard this one before, but it bears repeating. Rather than indulging in impulse spending, work at cultivating mindfulness. Ask yourself, “Do I need this? Will I wear or use this on a regular basis? What is the impact of this item on children, communities or the environment?” And be honest. Mindfulness is both a daily habit and a lifelong process. But taking a moment to think before you buy isn’t just about ethical consumerism. It’s wisdom.

2. Choose certified.

If a product carries a seal from Fairtrade, Rainforest Alliance or UTZ, work has been done to ensure that it was not made using child labour. Here’s a quick rundown:

Fairtrade: Fairtrade is about better prices, decent working conditions, local sustainability and fair terms of trade for farmers and workers in the developing world.

Rainforest Alliance: This certifying body works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behaviour.

UTZ: UTZ focuses on enabling farmers to learn better techniques, improve working conditions and take better care of their children and the environment.

Where these certifications aren’t available on product packaging, take the time do a little research. Sites like goodguide.com allow you search thousands of products and see how they rank based on social, health and environmental factors. It contains a ton of scientific information and uses a sophisticated rating system, but the site streamlines all the information so that you can easily choose products that reflect your preferences and values.

3. Shop local, learn to fix or buy second-hand.

Support small shops and the local economy by choosing items made in Canada. Yes, certain things may cost more. But do we need a lot of cheaply made things, or will fewer well-made, ethically produced items suffice? Before you toss something out, find out whether you can get it fixed. Or rely on Canada’s thriving second-hand economy through Kijiji or VarageSale to help you trade what you have for what you need. And don’t write off the good old-fashioned garage sale. It’s a great way to meet and possibly help out your neighbours too!

4. Eat sustainably.

To eat sustainably is to choose foods that are produced in an ecologically and ethically responsible way – kind to growers, kind to animals, kind to the earth, and kind to your health. It isn’t always easy, but we can all do our best to buy local, buy in season and buy options we can afford. There are so many ways to eat sustainably beyond choosing certified organic and fair trade options. Maybe try your hand at growing your own vegetable garden. Look for the Ocean Wise symbol when ordering your seafood. Or consider giving up meat for just one day each week.

5. Ask tough questions.

An increasing number of Canadian companies are taking steps to ensure their products are free from child labour and other unethical practices. When you ask these tough questions, it lets businesses know that these issues matter to their customers:

  • What efforts have you made to ensure your products are not connected to child labour?
  • Do you have a code of conduct or policies in place to stop exploitative practices? If so, how they monitored and what steps are taken if your suppliers violate these policies?
  • Are you publicly reporting your efforts to prevent or address child labour in your supply chain? If so, how can I access this information?

It takes all of us

Child labour isn’t just an issue “over there” on the other side of the planet. We can either continue contributing to the problem or help solve it by leveraging our purchasing power. The good news is that we have the ability to address the worst forms of child labour, right here at home.

Why is it important to study consumer ethics?

It is critical to research consumer ethics to understand the dynamics that influence consumer behaviour fully.

What is the advantage of morality toward consumers?

When a company behaves ethically, they can attract customers to their products and services and sway them towards loyalty. This is indicated by a Unilever survey which found a third of consumers (33 percent) choose to buy from brands that are making a positive social or environmental impact.

What is consumerism and ethics in retailing?

Ethical consumerism can be defined as the practice of purchasing products and services produced in a way that minimises social and/or environmental damage, while avoiding products and services deemed to have a negative impact on society or the environment.

How does culture affect business ethics?

Culture impacts how local values influence the concept of global business ethics. Each professional is influenced by the values, social programming, and experiences he or she has absorbed since childhood. These collective factors impact how a person perceives an issue and the related correct or incorrect behavior.

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