Chapter 4
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- What do we call a strategy of producing standardized goods or services but incorporating some degree of customization?
- Is a process of producing but not quite completing a product or service until customer preferences are known?
- Which term refers to a design that results in products and services that can function over a broad range of conditions?
- Which one of the following refers to bringing together engineering design and manufacturing personnel early in the design phase?
Computer-Aided Design (CAD) (138):� Product design using computer graphics.� From:� Designing for Manufacturing
Concurrent engineering (137):� Bringing engineering design and manufacturing personnel together early in the design phase.� From:� Designing for Manufacturing
Delayed Differentiation (128):� Producing, but not quite completing, a product or service until customer preferences are known.� From:� Other Issues in Product and Design
Design for Assembly (DFA) (139):� Design focuses on reducing the number of parts in a product and on assembly methods and sequence.� From:� Designing for Manufacturing
Design for Disassembly� (DFD)� (140):� Design so that used products can be easily taken apart.� From:� Designing for Manufacturing
Design for Manufacturing (DFM) (139):� Designers take into account the organization�s capabilities when designing a product.� From: �Designing for Manufacturing
Design for Recycling (DFR) (139):� Design facilitates the recovery of materials and components in used products for reuse.� From:� Designing for Manufacturing
Designing for Operations (124):� Taking into account the capabilities of the organization in designing goods and services.� From:� Objectives of Product Service Design
Failure (129):� Situation in which a product, part, or system does not perform as intended.� From:� Other Issues in Product and Design
Life Cycle (125):� Incubation, growth, maturity, and decline.� From:� Other Issues in Product and Design
Manufacturability (139):� The ease of fabrication and/or assembly.� From:� Designing for Manufacturing
Mass Customization (127):� Producing basically standardized goods, but incorporating some degree of customization.� From:� Other Issues in Product and Design
Modular Design (129):� A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged.� From:� Other Issues in Product and Design
Normal Operating Conditions (129): The set of conditions under which an item�s reliability is specified.� From:�� Other Issues in Product and Design
Product Bundle (146):� The combination of goods and services provided to a customer.� From:� Service Design
Product Liability (124):� A manufacturer is liable for any injuries or damages caused by a product.� From: �Legal, Ethical, and Environment Issues
Quality Function Deployment (QFD) (143):� An approach that integrates the �voice of the customer� into both product and service development.� From:� Quality Function Deployment
Recycling (139):� Recovering materials for future use.� From:� Designing for Manufacturing
Reliability (129):� The ability of a product, part, or system to perform its intended function under a prescribed set of conditions.� From:� Other Issues in Product and Design
Remanufacturing (140):� Refurbishing used products by replacing the worn-out or defective components.� From:� Design for Manufacturing
Research and Development (R&D) (133):� Organized efforts to increase scientific knowledge or product innovation.� From:� Phases in Product Design and Development
Reverse Engineering (133):� Dismantling and inspecting a competitor�s product to discover product improvements.� From: �Phases in Product Design and Development
Robust Design (130):� Design that results in products or services that can function over a broad range of conditions.� From:� Other Issues in Product Service and Design
Service (146):� Something that is done to or for a customer.� From:� Service Design
Service Blueprint (147):� A method used in service design to describe and analyze a proposed service.� From:� Service Design
Service Delivery System (146):� the facilities, processes, and skills needed to provide a service.� From:� Service Design
Service Package (146):� The physical resources needed to perform the service, the accompanying goods, and the explicit and implicit services included.� From:� Service Design
Standardization (126):� Extent to which there is absence of variety in a product, service, or process.� From:� Other Issues in Product and Service Design
Uniform Commercial Code (125):� Products carry an implication of merchantability and fitness.� From:� Legal, Ethical, and Environmental Issues.
Chapter 4 Supplement
Availability (161):� The fraction of time a piece of equipment is expected to be available for operation.� From:� Availability
Independent Events (155):� Events whose occurrence or nonoccurrence does not influence each other.� From:� Quantifying Reliability
Mean Time Between Failures (MTBF) (157):� The average length of time between failures of a product or component.� From: �Quantifying Reliability
Redundancy (156):� The use of backup components to increase reliability.� From:� Quantifying Reliability
Reliability (155):� The ability of a product, service, part, or system to perform its intended function under a prescribed set of conditions.� From:� Introduction
What do we call a strategy of producing standardized goods or services but incorporating some degree of customization?
mass customization. A strategy of producing basically standardized goods or services, but incorporating some degree of customization in the final product or service.
Is a process of producing but not quite completing a product or service until customer preferences are known?
Delayed differentiation is a postponement tactic: the process of producing, but not quite completing, a product or service, postponing completion until customer preferences or specifications are known.
Which term refers to a design that results in products and services that can function over a broad range of conditions?
Robust design. Design that results in products or services that can function over a broad range of conditions.
Which one of the following refers to bringing together engineering design and manufacturing personnel early in the design phase?
12 The term concurrent engineering refers to bringing engineering and manufacturing personnel together early in the design phase. 13 Modular design is a form of standardization.